Endpoint Security Specialist; Secret Cleared

Endpoint Specialist (Windows & Mac)

Location:

Boulder, CO (Onsite Fulltime)

Terms:

Full-time

Clearance:
Active Secret clearance or higher required (U.S. Citizenship required)

Travel:
Minimal; less than 10% anticipated

RIVA Solutions is supporting the National Telecommunications and Information Administration (NTIA) under the ISCOM Division to deliver mission‑critical IT modernization and cybersecurity services. This effort focuses on enhancing the security, reliability, and efficiency of NTIA’s infrastructure while supporting its mission of advancing broadband access, data‑driven policy making, and secure communications through modern digital tools and compliance with federal standards.

Our teams support secure, resilient enterprise environments by strengthening endpoint management, cybersecurity operations, and technology modernization efforts that improve both user experience and operational readiness across the agency.

RIVA Solutions is seeking an Endpoint Specialist (Windows & Mac) to support enterprise endpoint security and lifecycle management under the NTIA ISCOM contract. This role is responsible for managing and securing Windows and Macintosh laptop endpoints across the enterprise, ensuring proper configuration, patch management, operating system updates, and compliance with federal cybersecurity standards.

The ideal candidate will bring hands‑on experience administering macOS and Windows devices in a secure enterprise environment, with strong familiarity in mobile device management, enterprise patching, endpoint compliance, and cross‑functional coordination with cybersecurity teams. This role is well suited for a technical professional who is detail‑oriented, operationally strong, and committed to maintaining secure and reliable endpoint services.

• Manage and secure Windows and Macintosh laptop endpoints, including system configuration, baseline enforcement, patch deployment, and lifecycle management
• Implement and maintain Mobile Device Management (MDM) solutions to enforce endpoint security policies and compliance controls across macOS and Windows environments
• Administer and secure Macintosh devices using JAMF Pro, including device enrollment, configuration profiles, software distribution, and compliance monitoring
• Utilize enterprise patch management tools, including Big Fix and related technologies, to ensure timely deployment of operating system and third‑party application updates
• Oversee endpoint configuration standards and ensure alignment with federal security requirements and organizational hardening guidelines
• Monitor endpoint health, patch compliance, and vulnerability remediation through reporting dashboards and security tools
• Collaborate with cybersecurity teams to ensure endpoint security controls, EDR tools, and patching strategies align with NTIA’s broader security posture and compliance framework
• Support implementation and enforcement of endpoint security baselines, including encryption, access controls, MFA integration, and device policy enforcement
• Troubleshoot and resolve issues related to device enrollment, patch failures, configuration drift, and security policy enforcement
• Maintain documentation, SOPs, and reporting artifacts to support audits, compliance reviews, and operational transparency
• Provide professional and timely support to NTIA users while maintaining secure and reliable endpoint operations

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and relevant experience
• Minimum of 5 years of IT or endpoint administration experience
• U.S. Citizenship required with an active Secret clearance
• Foundational experience managing macOS and Windows devices in an enterprise or federal environment
• Familiarity with Big Fix and macOS MDM frameworks such as JAMF and Intune
• Knowledge of scripting languages such as Power Shell or Bash for automation and remediation tasks
• Understanding of system patching, software distribution, and compliance reporting
• Strong communication skills, attention to detail, and commitment to maintaining secure and reliable…