Onsite Field Service Technician - Washington D.C.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

Connect with a career that matters, and help us build a safer future.

Department Overview Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.

Job Description This position is responsible for the configuration and deployment support, as well as, system management functions and includes troubleshooting and design/implementation associated with ASTRO 25, WAVE VOIP and adjacent technologies for Federal, State and local government agencies requiring highly secure, easily managed, mission critical IP networks. This position reports to the on-site Sr. Mgr. Field Service Team.

Consult with Sales, Program Manager, Sr. Field Service Team Manager, and the System Integration team to set strategy, direction and implementation

Support Operations and Maintenance activities for ASTRO 25 networks and adjacent technologies

Support technical architecture designs for ASTRO 25 and adjacent technologies

Create and document detailed technical drawings, work plans, managed service offerings, MOPs and SOPs, etc. as required.

Support the evaluation of third party vendor equipment used in our portfolio

Work with third party vendors/contractors to ensure delivery of requirements set forth by the design

Act in the capacity of a member of the on-site technical staff in best practices for design, implementation, and O&M activities.

Candidate

Experience:

Ability to understand and/or learn MSI MS&S processes, products, and network management solutions

Ability to understand and/or learn troubleshooting and assessment of live networks

Understanding of routing protocols: BGP, OSPF, ISIS and others as needed

Knowledge of ASTRO 25 Conventional wide-area voice and data systems including OTAR/OTAP, MoM, and cyber technologies (CAC-PIV)
Familiarity with LAN switching protocols: G8032 ring protection

Familiarity with Manufacture Hardware:
Juniper, Nokia, HP, Fortinet Knowledge of different media types:
Metro Ethernet, Frame-Relay, Ethernet, SONETKnowledge of physical layer such as:
Fiber, Copper, Microwave.

Experience in scripting/programming is a plus.

Experience with Microsoft Visio, Word, Excel, PowerPoint, Google Applications required

Experience with use of command line and/or GUI interfaces to provision equipment is a plus Familiarity with Network Management Applications a plus:
Solarwinds, JUNO-Space, Nokia SAM/NFM-P, Provision Self motivated, excellent written and oral communication skills, and strong interpersonal skills

Works collaboratively and builds relationships with other colleagues, customers, and third party service professionals.

Additional Requirements:

Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts

Must be willing to obtain a DHS Public Trust Clearance The role entails providing on-premises support to our valued customers in Washington D.C.#LI-CC1

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $70,000 - $80,000 USDConsistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be…