Customer Service Advisor
Job in
Bradford, West Yorkshire, NE70, England, UK
Listed on 2026-06-08
Listing for:
Search Hiredonline
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Customer Service Advisor - Bradford The rewards
- £24,784.50 per annum
- Hybrid working arrangement
- Full training and ongoing support
- Friendly and supportive team environment
- Career development and progression opportunities
- Full-time, Monday to Saturday on a rotating shift pattern
- Managing inbound customer calls in a professional and friendly manner
- Resolving customer queries and providing accurate information
- Updating customer records and account information on internal systems
- Escalating complex enquiries where appropriate
- Meeting individual and team performance targets
- Delivering a consistently high level of customer service
- Working collaboratively with colleagues across departments
- Excellent verbal and written communication skills
- Confident and professional telephone manner
- Strong organisational and time management skills
- Good attention to detail and accuracy
- Competent IT skills and confidence using multiple systems
- Positive, customer-focused approach
- Ability to work effectively in a fast-paced environment
- Previous experience in a customer service or contact centre environment (desirable)
- Experience using CRM systems or customer databases (desirable)
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