Lead Window Installer - Brainerd, MN

PURPOSE

Renewal by Andersen is looking for accomplished, driven and motivated Lead Installers to help perfect our customer's experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site, ensuring customer satisfaction, pre‑arrival planning for materials and resources, confirming measurement of windows and doors prior to the commencement of work, performing routine to complex window or door installations, and proper work site shut down.

Provides direction and/or training to an Installer in accordance with Renewal by Andersen's guidelines.

• Perform window and door installation for a single job site.
• Ensure customer satisfaction.
• Plan for materials and resources prior to work.
• Confirm measurements of windows and doors before work starts.
• Execute routine to complex window or door installations.
• Ensure proper work site shut down.
• Provide direction and training to installers following company guidelines.

Our installers are technicians who are also customer‑service specialists and brand stewards.

• Construction aptitude: variations in wall materials and thickness, types of casings or sill constructions, changes from house settling, unforeseen structural damage.
• Soft skills:
  
  face of Renewal by Andersen, take time to get to know homeowners, explain job process, answer questions, ask for online reviews.

• High School diploma or equivalent.
• Minimum 5 years window installation and remodeling experience.
• Minimum 5 years managing job sites and leading crews in a construction environment.
• Ability and willingness to coach and mentor other installers.
• Proven track record of superior workmanship.
• Scheduled availability to work when homeowners are available (7a.m.–7p.m.).
• Ability to lift up to 50 pounds.
• Working knowledge of hand and power tools.
• Valid driver’s license.
• Effective communication with peers and homeowners.
• Diplomatic conflict resolution and perseverance under demanding conditions.
• Organizational and task planning skills.
• Proficient with tools and equipment.
• Empathy and customer‑service skills.
• Strong accountability and teamwork.
• Diagnostic skills: assessment, problem solving, decision making.
• Self‑motivation, time‑ and work‑process management skills, ability to work independently.

• Excellent competitive base pay with bonus structure.
• Generous benefits, profit sharing, and retirement plans.
• Fit for Work Program.
• Year‑round installation work.
• Certified Master Installer program (training and certification).
• Opportunities for advancement and career development.
• Chance to help people transform their homes and lives.

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We are committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work, and honoring a legacy built on doing the right thing.