Store: Sales Associate; PT

Responsibilities

• Performs scripted and non-scripted events for guests.
• Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”.
• Connects with guests by asking open-ended questions to assess guest needs and make appropriate suggestions.
• Contributes to a high energy, fast paced environment that provides guests with an entertaining, fun and dynamic experience.
• Assists guests in finding solutions that best meet their needs while leveraging all available resources including
• Consistently treats all guests and cast members with respect and contributes to a positive work environment.
• Takes a proactive role in maintaining Disney brand standards in guest engagement, visual and housekeeping.
• Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of guest service.
• Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business.
• Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct.
• Promotes and maintains a safe working and shopping environment.
• Engages children at their level allowing them to become part of the story.
• Drives store results by suggesting additional items to guests to meet their needs.
• Ability to demonstrate strong guest-focused engagement on and off the sales floor.
• Demonstrated success working as a member of a team.
• Ability to receive feedback and take action when appropriate.
• Must maintain a professional appearance and meet Disney Store grooming guidelines.

• Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder.
• Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends, and call-in shifts (if permitted). Must be available a minimum of three (3) shifts Monday through Friday and have weekend availability that meets the needs of the store’s business.
• Must be able to submit verification of legal right to work in the United States.
• Must be at least 18 years of age.

• Previous experience in retail or the service industry.
• Ability to speak fluently in another language in addition to English.
• Comfortable storytelling in front of large groups of people.

• High School Diploma or equivalent.

This position is with Disney Stores USA, LLC.

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