Resort Security Officer

Job Description

Pay Rate: $18 per hour – Use our Daily Pay benefit and get access to your pay as you need it.

Must have a valid driver's license with a clean driving record.

Must be able to work any shifts assigned, including evenings, overnights, weekends, and holidays.

As a Resort Security Officer, you help keep our resort safe, secure, and welcoming. This role blends security responsibilities with hospitality‑focused service, ensuring our guests, team members, and property are protected while creating a friendly and supportive environment. You maintain a visible presence, manage access points, respond to police, fire, or medical situations, and complete safety inspections and incident reports. By working closely with public safety partners and resort leadership, you help ensure everyone feels safe and cared for.

You demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction.

• Serve as the first responder to police, fire, and medical incidents within the scope of Security Officer duties.
• Maintain a visible, uniformed security presence across assigned resort areas.
• Control access at designated entry and exit points.
• Monitor security systems, including surveillance cameras and fire alarm panels, in compliance with legal and company requirements.
• Conduct routine safety and security inspections following established procedures.
• Maintain accurate security records, logs, and checklists.
• Prepare clear, timely, and detailed incident reports using computer systems and email.
• Assist guests and team members with security‑related concerns and service requests.
• Manage lost and found inventory, key control, and accountability.
• Perform traffic control, parking enforcement, assist public safety officers, and complete other duties as assigned.

What You Will Bring as a Resort Security Officer

• High school diploma or general educational development (GED) degree.
• Previous experience in security, law enforcement, military, or a related field is preferred (minimum of 1 year), but not required.
• Certificates in First Aid, CPR, and AED highly preferred but not required.
• Prior hospitality or guest service experience strongly preferred.
• Strong verbal and written communication skills.
• Proficiency with basic computer systems used to complete reports, logs, and email communication.
• Ability to remain calm and professional in high‑pressure or emergency situations.
• Excellent judgment, integrity, and attention to detail.

• Must be at least 18 years of age.
• Must be able to lift 50 lbs.
• Flexibility to work nights, weekends, and holidays.
• Required to pass a background check, drug test, and motor vehicle record (MVR) check.
• Required to provide proof of eligibility to work in the United States.
• Requires physical stamina and the ability to work indoors and outdoors, remain on your feet for extended periods, climb stairs, and move quickly for short distances as needed.

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family‑Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well‑Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low‑Cost Gym Membership
• NEW! David
  
  A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email W with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

$18 – $18 per hour