Customer Advocacy Investigator — Mortgage Servicing
Job in
Broken Arrow, Tulsa County, Oklahoma, 74013, USA
Listed on 2026-06-01
Listing for:
Selene Finance LP
Full Time
position Listed on 2026-06-01
Job specializations:
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Finance & Banking
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Customer Service/HelpDesk
Job Description & How to Apply Below
Selene Finance LP is seeking a Customer Advocacy Research Specialist based in Oklahoma to assist in thoroughly investigating customer complaints and inquiries. The ideal candidate will have a strong understanding of mortgage regulations and servicing operations, ensuring a commitment to improving customer experience.
Key responsibilities include conducting detailed case investigations, reviewing relevant data, and acting as a liaison to resolve complaints. Strong communication skills and mortgage experience are preferred, and the position offers several employee benefits.
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