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Customer Service Rep HelpDesk/Support

Medicare Claims Support Specialist - One-Call Resolution

Job in Brookhaven, DeKalb County, Georgia, USA
Listing for: Bankers Fidelity Life Insurance Company®
Full Time position
Listed on 2026-04-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A healthcare insurance provider seeking a Customer Service Representative to assist policyholders by handling high-volume inbound calls and ensuring satisfaction. The role involves providing detailed information on insurance policies and resolving issues efficiently. The ideal candidate should have strong knowledge of Medicare Supplement policies, excellent communication skills, and experience in customer service settings. This position offers a supportive work environment focused on accountability and continuous improvement.
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