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Project and Client Onboarding Manager-Phone Systems and Circuits

Job in Brooklyn - Kings County - NY New York - USA
Company: Telego,Inc
Full Time position
Listed on 2019-08-14
Job specializations:
  • Management
    Operations Manager, Program Manager, Project Manager
  • Business
    Business Management
Job Description & How to Apply Below
Job Description

Telego provides a full range of VoIP/PBX services and applications that help a growing company like yours meet its business communication needs. We are proud to bring you unsurpassed quality, reliability and service for your business telecommunication network. We are a growing and progressive company looking for a responsible Senior Account Manager.

Serve as the primary relationship owner for an assigned group of top tier client accounts in the telecommunications industry with responsibility for retention and growth. Ensure clients derive maximum value from our services. Prepare implementation plans and lead client on-boarding; present content strategy and annual plan. Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup.


· Experience Overseeing installation of large customer VOIP & PBX phone, Internet and Circuit installs 50 to 1000 endpoints/phones

· Experience with wiring specialists, managing technicians for Internet, wiring and phone installs

· Experience building the large circuit installs

· Experience with VOIP

· Functional understanding of networking and routers

· Clear documenter and task manager

· Project management experience

· Experience managing customer’s expectations and keeping vendors, clients, and internal resources on schedule


· 3+ years’ experience in Project and Client Onboarding Management in the telecommunications industry

· Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business

· Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations

· A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables

· Demonstrated ability to work independently and remain motivated

· Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scope and tasks

· Business acumen, sound decision making, analytical and organizational skills in a fast paced environment; a consultative approach to managing complex client relationships

· Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scope and tasks

· Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations

· Strong analytical skills

Position Requirements
Less than 1 Year work experience
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