Warehouse Specialist - Guest Solutions

Position Summary

The Warehouse Specialist is responsible for assisting the Supervisors with answering emails, researching overages/shortages, completing daily reports, adding data to daily reports, replacing or finding missing or damaged items, requesting parts, and validating accuracy of inventory / inventory discrepancies.

• Walk doors to validate inventory to match driver’s manifest, validate transfer picking accuracy, inbound support, service and quality support and ensure all items are free of defect or damage
• Answer and troubleshoot calls coming through the 1799 phone line
• Assist stores, customer service, and DRT team with transfer related questions, locking and unlocking of orders/transfers, re-committing items on sales orders/transfers
• Research inventory discrepancies for dock and transfers
• Send the picks to the assigned pickers to replace the missing or damaged items
• Perform research on inventory issues and coordinate with Inventory Control to devise a resolution
• Unlock driver dock doors after driver has validated and signed off on accuracy of items at the door
• Push out all damages, extras, reschedules or overloads to end caps
• Label, rewrap all items and push out to the end caps
• Send emails regarding missing items, damaged items or items not going out on driver’s route, or any issues / exception within the load out process
• Communicate with stores regarding items not in location (NIL)
• Conduct dock checking, picking, putting up end caps or covering CPU, or any other duties that may be required to manage the workload of the Outbound Department
• Able to operate radio frequency equipment
• Conduct operations in compliance with OSHA standards
• Conduct operations in a manner that promotes safety
• Maintain a clean, debris-free warehouse floor
• Meet company standards for productivity

Education/

Experience:

High School Diploma or GED equivalent. 2‑4 years general warehouse experience in a fast‑paced warehouse environment. Equivalent combination of education and experience will be considered.

Computer

Skills:

Experience with Microsoft Office programs is required.

Certificates and Licenses: None required.

The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant’s education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, company budget, and internal equity and alignment with geographic market data.

Living Spaces reserves the right to modify this page at any time.

Compensation: $18.50 – $24.00 per hour. Overtime pay is available for eligible, non‑exempt team members. Reimbursement for expenses is provided as required by applicable law and company policy. Retail, guest services and distribution center team members are eligible to receive a team bonus based on meeting specific goals and KPIs.

• Medical (full‑time only)
• Dental (full‑time only)
• Vision (full‑time only)
• 401(k) with company match (full and part‑time)
• Vacation (full‑time only or as otherwise required by applicable law)
• Paid sick leave (full and part‑time)
• Flex or health spending account (eligible full‑time only)
• Employee assistance program (full and part‑time)
• Holiday pay (full‑time only)
• Life insurance (full‑time only)

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam‑era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer‑related or HIV/AIDS‑related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Living Spaces participates in E‑Verify. All newly‑hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.