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Gaming Agent fluent ENGLISH​/GERMAN

Job in Bulgaria
Other locations: (Please contact us using the "Apply for this Job Posting" box below)
Full Time, Part Time position
Listed on 2020-11-30
Job specializations:
  • Entertainment/Gaming
    Online Gaming/Casino
  • Customer Service/Help Desk
    Bilingual Call Center, Call Center, Expat Customer Service
Job Description & How to Apply Below
Position:  Gaming Support Agent fluent ENGLISH/GERMAN
(Please contact us using the "Apply for this Job Posting" box below)Gaming Support Agent with fluent ENGLISH OR GERMAN

Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria.

Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do.

Our partner is a leading global BPO company.

About the profile:
As a Gaming Support Agent, you will be acting as first point of contact for players of one of the largest Video Gaming companies in the industry, supporting their consoles and other products.
On this role, you will be also helping customers/gamers to discover, buy, use, and love client's products that meet and exceeds their needs. You'll be providing exceptional support through incoming calls, ensuring that all technical requests and queries are handled promptly while developing deep relationships.

Requirements:
• Fluency (min. C1) in English or German both verbal and written; For the German line, we look for working level of English for training purposes;
• Excellent communication and customer service skills;
• Active interest in the gaming world and proficiency in troubleshooting technical issues in a PC/Mobile/Console environment. Network skills will be considered as an advantage;.
• Ability to work on flexible shifts
• Friendly personality and be a team player;
• Self-motivated and able to work proactively;
• High school diploma or equivalent.

Benefits:
Highly competitive salary!
Top-class relocation assistance
Monthly and annual bonuses
Cool team-building events all around the year
Real career growth possibilities

Parttimers can be considered.

Starting dates 27.08. and 18.09.
Position Requirements
College,   Less than 1 Year work experience
(Please contact us using the "Apply for this Job Posting" box below)
Additional Information / Benefits
(Please contact us using the "Apply for this Job Posting" box below)
Contact Information
Contact Name: Nordic Recruitment & ConsultingNordic Recruitment & Consulting
Preferred method of contact: Email with CV via Application Box below.
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