Janitorial Area Supervisor

Burlington, MA, United States of America

$50,000.00 - $58,000.00

At Transcend, we don’t just clean buildings – we transform them.
If you're someone who values precision, takes pride in their work, and notices the little things others miss, we want to hear from you. Our Cleaning Specialists are at the heart of our mission to provide exceptional, detail-oriented service every single time.

• Location: Burlington, MA
• Employment Type: Full-Time
• Work schedule: Monday through Friday, with occasional weekends. Standard hours are 11:00 AM to 7:00 PM, though earlier mornings or later evenings may be required based on site needs.

Job Description

The Janitorial Area Supervisor plays a vital role in ensuring the highest standards of cleanliness, hygiene, and facility maintenance while aligning operations with client and company objectives. This role demands leadership, operational excellence, and a focus on maintaining efficient, cost-effective services. The Janitorial Area Supervisor will supervise and develop cleaning teams, implement best practices in quality assurance, and consistently improve cleaning and maintenance methods to exceed expectations.

Job Responsibilities

• Oversee and support daily custodial operations, including the use and maintenance of equipment and supplies such as vacuum cleaners, floor care machines, and cleaning chemicals.
• Manage inventory to ensure adequate supplies are available for efficient facility operations.
• Supervise custodial staff, including hiring, training, scheduling, and professional development.
• Develop and enforce QA/QC (Quality Assurance/Quality Control) processes to maintain high service standards.
• Conduct routine inspections and assessments to ensure facility cleanliness and compliance with safety regulations.
• Direct and monitor contractor activities, ensuring alignment with company and client standards.
• Maintain comprehensive documentation related to cleaning operations and facility upkeep.
• Implement preventive maintenance programs to sustain operational efficiency.
• Serve as a liaison between clients, stakeholders, and internal teams to address concerns and maintain satisfaction.
• Uphold the highest safety, quality, and customer service standards.

Requirements

• Work schedule:
  
  Monday through Friday, with occasional weekends. Standard hours are 11:00 AM to 7:00 PM, though earlier mornings or later evenings may be required based on site needs.
• Valid Driver's License required.
• 3-8 years of experience in custodial or facility management, with a proven ability to lead and manage teams.
• Strong knowledge of floor care, cleaning techniques, and equipment.
• Excellent problem-solving and organizational skills with high attention to detail.
• Strong communication skills to interact with all levels of staff, clients, and stakeholders.
• Ability to adapt to changing environments and manage competing priorities.
• Prior experience with TEAM Software/Win Team is a plus.

Physical Requirements

• Ability to lift up to 50 pounds and perform physical tasks such as standing, walking, bending, and repetitive movements.

Why Join Us?

• Family-operated business with a supportive and collaborative work environment.
• Opportunity to make a meaningful impact on client operations and satisfaction.
• Competitive salary and opportunities for career growth.
• Work with a team committed to excellence in service delivery and quality assurance.

Benefits:
Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This is a Full-Time position
1st Shift
, 2nd Shift
.