Accounts Receivable Administrator

Account Receivable Administrator

At Fix Network, we build highways of connections! Our story began in 1992 with the founding of Fix Auto Collision in Quebec, Canada. Fix Network is the fastest growing automotive aftermarket service provider in the world, with over 2,000 shops in 21 countries. As we expand our business footprint around the world, we are always looking for dynamic people to keep Fix Network in a leadership position.

This is an exciting time for Fix Network and we need people with great adaptability to be part of our incredible team!

Fix Network is looking for an Account Receivable Administrator who loves to put the foot to the floor! The Accounts Receivable Administrator is responsible for supporting the accurate and timely processing of invoicing, payments, and account reconciliations across Fix Network’s franchise and corporate operations. This role ensures AR transactions are properly recorded, customer accounts are maintained, and outstanding balances are actively monitored and resolved.

• Generate and distribute customer invoices in accordance with company billing policies
• Post customer payments (EFT, credit card, cheque, insurance remittances) into the accounting system
• Apply payments accurately to customer accounts and reconcile discrepancies
• Maintain up-to-date AR ledger records across multiple locations

• Reconcile AR sub-ledger to the general ledger on a regular basis
• Investigate and resolve payment discrepancies, short pays, and unapplied cash
• Maintain accurate customer account information and billing profiles
• Assist with month‑end and year‑end closing activities

• Monitor overdue accounts and initiate follow‑ups with customers or insurers
• Coordinate with franchise locations to resolve outstanding balances
• Escalate high‑risk or long‑outstanding accounts to AR Analyst or Finance Manager

• Respond to customer billing inquiries in a timely and professional manner
• Liaise with franchise partners regarding billing issues and payment status
• Work with internal departments to resolve AR issues

• Assist in preparing aging reports and AR summaries for management review
• Maintain documentation for audit and compliance purposes
• Support continuous improvement of AR processes and workflows

• Post‑secondary education in Accounting, Finance, or Business Administration (or equivalent experience)
• 1–3 years of experience in Accounts Receivable or accounting support role
• Experience working with ERP/accounting systems (e.g., Sage, Net Suite, SAP, or similar)
• Strong organizational and time management skills
• Clear communication skills (written and verbal)
• Customer‑service oriented approach (internal and external stakeholders)

• Employer contribution to RRSP up to 3%
• Salary starting at $46,000 per year
• Training and development: world‑class training programs are provided
• 3 weeks of vacation upon hiring, plus 5 sick days per year
• Equipment provided by the employer
• Medical insurance for you and your family, including telemedicine
• Internal career opportunities
• On‑site work schedule: 5 days a week at our office, fostering collaboration and team spirit
• Permanent, full‑time position