Clerk​/Unit Aide - Westminster Home Health

Salary

The salary range for this position is CAD $27.26 - $29.16 / hour.

At New Westminster Home Health, the Casual Clerk / Unit Aide plays a vital role in keeping our home health services organized, efficient, and client‑focused. This position is ideal for a detail‑oriented professional who thrives in a supportive healthcare environment and enjoys contributing directly to patient care behind the scenes.

In this role, you’ll be the backbone of office operations—providing professional reception services, managing records and data with accuracy, and ensuring smooth communication through mail, fax, and courier processing. You’ll support our care teams by assisting with client intake, scheduling appointments, processing invoices, and maintaining essential statistics that help our services run seamlessly.

This is an excellent opportunity to contribute to a supportive workplace where administrative excellence directly supports quality client services. Join a team where your organizational skills and attention to detail truly make a difference — apply today.

• Comprehensive, 100% Employer‑Paid Benefits:
  Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability:
  Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment:
  Secure your future with a defined municipal pension plan from day one.
• Maternity Top‑Up:
  Receive top‑up during maternity leave.
• Trans Link Pass Subsidy:
  Save on commuting costs with a 50% subsidy on Trans Link passes.
• Additional employee discounts and perks available (eligibility based on employment status).

Provides administrative and secretarial support to designated Home Health offices; performs duties such as providing reception services, typing material utilizing word processing software, setting‑up and maintaining various filing systems and record archives, inputting data and processing mail, faxes and courier documents; maintains office supplies, arranges meetings, completes various forms and documents for review, as required; assists with client intake and booking client appointments, processes various invoices, maintains statistics;

maintains a central medical supply room by processing supply orders, maintaining stock levels of medical supplies, instruments and equipment, cleaning and sterilizing medical equipment and instruments; cleaning and organizing medical supply areas.

• Provides reception services for the designated office by operating a multi‑line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature; receives visitors and refers to appropriate areas; assists with arranging and contacting other agencies to obtain client information, as required.
• Sets up and maintains a filing system for a variety of records such as client records, correspondence, reports, minutes, directories and personal information by creating and labelling files, developing forms, indexing materials and filing.
• Assists with client intake by scheduling and confirming client appointments, obtaining client information, completing required documentation, maintaining wait lists and sending information to relevant sources; inputs data and information into relevant computer system for the purpose of admitting and/or discharging clients; updates records on a regular basis, as required.
• Types correspondence, reports and documents from rough draft, general instruction and/or recording devices by utilizing various computer software; inputs client information, maintains registries, develops templates and types from handwritten draft or general instruction; prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the clients/families and others.
• Provides clerical support to home support providers by ensuring payment and client care for a designated area(s); enters data into a computerized system, sends service authorization forms and…