Customer-Focused Counter Sales

Position: Customer-Focused Counter Sales Role
Join ROBINSON in Burnaby as a Counter Sales Representative. Deliver exceptional service and assist customers with plumbing products, orders, and inquiries while thriving in a dynamic environment.

This vital role at ROBINSON emphasizes direct customer interaction and personalized support in our Burnaby Plumbing Branch. You'll be responsible for entering orders, providing product information, and ensuring customer satisfaction. An understanding of plumbing products will aid you in fulfilling orders accurately and addressing any complaints professionally.

Key Responsibilities:

• Provide product and service information to customers

• Enter orders promptly into the system

• Fill and manage customer orders efficiently

• Handle customer complaints with professionalism

• Stock shelves and maintain organized warehouse aisles

Requirements:

• Strong background in customer service

• Solid knowledge of plumbing products

• Results-oriented with attention to detail

• Self-motivated and team-oriented mindset

• Proficient in general computer programs

In this role, your customer service skills and product knowledge will directly influence our success at ROBINSON.
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