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Global IT Support Analyst – 1st Line | M365 | Hybrid
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-06-05
Listing for:
United Cerebral Palsy of Georgia
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
United Cerebral Palsy of Georgia is looking for a Service Desk Analyst in Caerphilly to join their Cardiff-based support team. In this role, you will provide 1st line technical support to users across a global business, focusing on Microsoft 365 environments and excellent customer service.
Your key responsibilities include logging incidents, troubleshooting hardware/software issues, and supporting new starter onboarding. The company offers career development opportunities and a supportive team environment with hybrid working options.
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