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Remote Customer Service Agent - possibility

Job in Caldwell - Canyon County - ID Idaho - USA , 83607
Company: Frontline Call Center
Contract position
Listed on 2021-02-25
Job specializations:
  • Customer Service/Help Desk
    Bilingual Call Center, Call Center, Customer Service Rep
  • Entertainment/Gaming
Job Description & How to Apply Below
Position: Remote Customer Service Agent - Temporary with possibility of long term

Frontline Call Center is now seeking qualified applicants to workfrom home!

Desired Skills:

- Excellent verbal/written communication skills

- Ability to empathize with customers and calm them down.

- Exceptionalattention to detail and ability to multitask.

- Prior call center experience in a high call volume environment preferred.

- Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment.

Job Requirements:

-A quiet place to work at home with a locking door. It is critical to prevent background noise on calls by choosing a distraction-free area where callers cannot hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc.

-A high quality USB headset for training and live calls

-A strong, reliable and hardwired internet connection. --- Minimum speeds of 20 mbps download, 5 mbps upload and LESS than 50 ms ping time is required!

-A computer equipped with a fast processor and sufficient hard drive size, and TWO monitors.

-Previous call center experience strongly preferred.

We have Openings for our Dedicated Support Team

* This position will be starting as a long-term Temporary assignment, with the possibility of becoming permanent.

* Must be available to Train weekdays.

* Must have open availability to work any shift as is necessary for the Company.

* Attendance is vital! Please do not apply if you are not serious about employment.

* This position entails handling inbound calls for a dedicated client.

The following shift is available:

Full time weekdays and weekends, hours vary.

Pay rate - $11.50 - $12.00 an hr.

TRAINING- Takes place during the daytime hours of Mon-Fri, for about one week, and then the regular/full-time shift will begin.

**Frontline is currently only hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, WA and VA**

Job Type: Full-time

Experience:

  • Call Center: 2 years (Preferred)
  • Customer Service: 5 years (Preferred)

Shifts:

  • Varied

Benefits:

  • Paid time off
  • Medical, Dental, and Vision, eligible on the first of the month after the 60'th day of employment with us.
  • 401K.



Job Posted by ApplicantPro
Position Requirements
Less than 1 Year work experience
 
 
 
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