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Customer-Focused Wagering Ambassador
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-06-09
Listing for:
Woodbine Entertainment Group
Part Time
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Casino -
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner, Casino
Job Description & How to Apply Below
Join Woodbine Entertainment Group as a Wagering Ambassador, where your mission is to provide outstanding customer service in the exciting world of horse racing.
Your role is essential to making wagering enjoyable for newcomers.
As a Wagering Ambassador, you will engage with customers using hand-held betting technology, ensuring they feel supported throughout their wagering experience. By promoting racing events and educating customers, you will contribute to a high-quality guest experience while making betting approachable and entertaining.
Key Responsibilities:
• Engage customers and promote wagering effectively
• Operate AM Tote Terminals for ticket transactions
• Address customer inquiries about racing promotions
• Guide guests on self-service machine usage
• Encourage wagering at tables and events
Requirements:
• Proven customer service skills with attention to detail
• Experience with betting technology preferred
• Strong verbal communication abilities
• Ability to handle cash accurately
• Approachable and professional demeanor
Make each guest’s experience unique and exciting at Woodbine while promoting the thrill of horse racing.
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