Software Development Manager, CBS Monetization

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Software Development Manager to join our Engineering team. This role is available to candidates in the PST and MST timezones in Canada. If you are local to our Burnaby or Calgary office hubs, you will be expected to be in office minimum twice per week on two of our Anchor Days.

At Clio we strive to be both human and high performing. For Development Managers this means supporting and growing your people, strong execution as a team and leadership group, and building solid technical solutions. Our development managers are highly technical and hands on, designing, reviewing, and coding alongside their team. They coach and build their teams to be both strong technically and strong team members.

They create a safe and productive environment for all Clions.

The team:
The Clio Billing System (CBS) team is building the multi-product, multi-region monetization platform that positions Clio to rapidly and sustainably expand the products, services, and extras we sell to our customers. We partner closely with Rev‑ops, Sales‑ops, CS‑ops, Marketing, Finance, and product teams to define and deliver impactful projects that directly contribute to Clio meeting its revenue goals.

Our CBS Monetization Development Managers often wear a technical product manager hat. You will drive requirement definition across different parts of the business and guide your partners toward pragmatic solutions. You’ll build deep domain knowledge and have ownership over evolving our system in the right direction with each project. There will be projects where you fill that role and others where you collaborate with a product manager.

• Partnering with your cross‑functional stakeholders to understand their challenges, identifying and advocating for pragmatic yet sustainable solutions, crafting a roadmap for your team, and driving those solutions from start to end while coordinating with the impacted parts of the organization
• Continuously evolving the way your team is leveraging AI and applying it at every step of the project and development lifecycle
• Working with your team on designing good technical solutions (teaching, coaching, collaborating, and giving feedback to produce good architecture documents, plans, and code)
• Actively participating as a contributor to projects and the system (requirements, design, implementation, review)
• Crafting effective 1:1s with your direct reports to make sure they are supported in their career growth and development goals
• Growing and strengthening Clio’s engineering team by actively participating in interviewing and hiring

• Demonstrated success in people leadership in software development, particularly with large scale SaaS products
• A strong background in hands‑on software development
• Proven ability to align a wide group of people with varying needs on pragmatic solutions
• History of successfully building clarity and understanding for non-technical stakeholders through written and verbal communication
• Diverse base of knowledge that allows you to help your team solve complex technical problems
• The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects
• Growth mindset when it comes to process improvement and new technologies, especially AI
• Demonstrated ability to hire the best and brightest engineers in a fast‑paced job market—and to coach, develop, and retain engineering talent
• You are equally energized by both your own technical work as well as contributing to the career growth of your team
• You have strong opinions that are weakly held, and foster that same attitude in others
• You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate
• You devise roadmaps to guide your team, but aren't beholden to them – you easily adapt to a…