Housekeeping & Guest Services Runner

Job Overview

At Monarch Casino Resort Spa
, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family‑owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

• Deliver linens, amenities, and supplies to guest rooms and housekeeping staff in a timely manner.
• Maintain fully stocked floor pantries and storage areas throughout the shift.
• Respond promptly to radio calls and urgent requests from inspectors, supervisors, and room attendants.
• Assist with opening shift operations and support room readiness and inspections.
• Deliver guest requests such as towels, amenities, and approved items.
• Support cleanliness of hallways, service areas, common areas, and back‑of‑house spaces.
• Transport and organize clean and soiled linen as needed.
• Report maintenance, safety, or cleanliness issues to supervisors or the housekeeping office.
• Follow all hotel standards, safety procedures, and cleanliness guidelines.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for.

Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.