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Skills Needed: English Language Requirement:
• Shall either be a native English speaker or shall be proficient in understanding (reading, speaking, listening, and writing) English.
• Shall be capable of effectively communicating with patients and MTF staff.  If not a native speaker, proof of a minimum score or higher of the following English test shall be submitted.
(a) TOEIC score: 730 or higher
(b) Other English Test if no TOEIC score is available: Equivalent level as the above TOEIC score.

Skills:
• Must possess telephone etiquette, excellent communication and customer service skills.

Work Environment/Physical Requirements:  
• The work will be performed in an office setting located within Yokota AB, Japan.
• There is continual low volume noise due to the close proximity of the workstations and the constant conversations between the staff and patients on the phone. In this situation, it is required that you will be able to maintain attention, communication, and have a positive interaction with the patients and staff. The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.
• This position requires you to be seated for extended periods of time and to have sufficient dexterity to operate a computer keyboard.  You must be able to see and read the computer monitor and telephone console. You must be able to hear callers and clearly relay verbal instructions.

Skills Needed: Job requirements:
(must conditions)
◆ Person who can join the company on Tuesday, July 28
◆High communication ability
◆Basic PC operation, typing ability using keyboard
◆ Those who have a quiet working environment where no outside noise is heard
◆Environment that has optical communication line and can work by wire (Wi-Fi is not possible)"

Welcome conditions:
◆Call center, experienced customer support
◆ An experienced person who has supported various scenes at the hotel front desk etc.

Skills Needed: We are looking for candidate with:
Fluent English and Japanese
Bachelor’s Degree preferred
Previous and recent experience in managing contact centre teams and leaders
Natural people leader who understands how to motivate and inspire teams while leveraging performance data
Proven experience in Procedure Development and Process Improvement
Deep analytical skills and proven experience in creating reports, dashboards, and creating business recommendations based on data
Excellent hands-on skills to get into the process deeply & ability to identify the gaps and suggest improvement plans to business
Excellent communication skills both written and verbal
Technical expertise with contact centre tools and applications

Skills Needed: Spanish or Portuguese - Can speak Spanish or Portuguese, English, Japanese N2/N1
Translation and Interpretation job