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Customer Experience Associate
Job in
Cambridge, Ontario, Canada
Listed on 2026-06-06
Listing for:
TD
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bank Customer Service, English Customer Service
Job Description & How to Apply Below
In this role at TD Canada Trust, you'll serve as an essential link for customers in Cambridge. You will effectively process transactions while providing personalized banking advice and resolving concerns. Your strong initiative and communication skills will be critical in enhancing customer satisfaction and achieving branch goals.
Key Responsibilities:
• Execute financial transactions like deposits and payments
• Determine customer needs to provide suitable banking advice
• Address customer inquiries promptly and escalate as needed
• Support team objectives through effective service delivery
• Maintain a positive work environment by collaborating with others
Requirements:
• High School diploma with at least 1 year of experience
• Undergraduate degree is an asset
• Strong organizational skills to thrive in a fast-paced setting
• Knowledge of MS Office applications is important
• Excellent communicator, both verbal and written
Enhance customer engagement and operational excellence at TD Canada Trust in Cambridge.
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Position Requirements
10+ Years
work experience
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