Wireless Sales Representative

About The Mobile Shop   At The Mobile Shop, we’re dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. We take pride in our dynamic team of Wireless Sales Representatives (Mobilists) who continuously strive to exceed expectations, providing unparalleled insights and customer service at each one of our retail store locations.
Our Mobilists serve as the frontline advisors, utilizing their expertise to guide customers towards their optimal phone of choice and rate plan options that align with their unique lifestyles. As passionate advocates for our diverse carrier mix, including Bell, Rogers, Virgin, Chatr, Lucky and PC Mobile, along with home and small business services, Mobilists play a pivotal role in connecting Canadians with the latest innovations in telecommunications all while having fun and earning an exceptional commission from your sales.
Benefits      Competitive Commissions Package:  $50,000 - $60,000 including hourly rate plus uncapped commissions.
New Maternity Leave Top‑Up Program:  We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
Comprehensive Group Benefits:  Full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.
Training and Development:  We're committed to your growth and success. That's why we offer ongoing training and development opportunities to support your career path and help you reach your full potential.
Exceptional in-store experience:  We prioritize delivering an exceptional in-store experience for all customers.
We know how to have fun!:  From team events to customer interactions, we know how to have fun while delivering exceptional service.
A Day in the Life at The Mobile Shop as a Mobilist     Proactively approach and engage potential customers to promote wireless products and services.
Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
Understand our carrier mix, promotional offerings, and pricing.
Upselling additional products to enhance the customer’s experience.
Collaborate with your peers to increase and drive store traffic to boost sales.
Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
Process sales transactions, maintain accurate inventory records, and ensure the cleanliness and organization of the sales floor.
Perform follow up interactions with clients to ensure satisfaction post sale.
Ad-hoc duties and tasks as required.
Inclusive Hiring Process   At The Mobile Shop, we are committed to creating an inclusive and accessible hiring process. We recognize that individuals may have diverse needs, and we provide reasonable accommodations based on human rights and accessibility standards. If you require accommodation, please inform us as soon as possible so that we can ensure your needs are met. Requests for accommodation are welcome at any stage of the process and will be addressed confidentially.

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