Housekeeping Supervisor

Overview

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Manages the operations of the housekeeping area of the hotel to ensure product quality standards are met and hotel guest rooms, public spaces, and all other areas of the hotel are clean and well maintained. This position

• Direct involvement with training and development of new employees
• Monitor the status of room condition and availability, submitting prompt and accurate reports to the front desk and housekeeping office
• Communicate constantly with the housekeeping office to update room statuses or any other priorities
• Write maintenance requests and follow up to ensure that they have been completed
• React to guest complaints regarding service or equipment
• AM Supervisor to complete 15 detailed room inspections per day and input the inspection findings into Hot SOS.
• Complete one daily room inspection with housekeeper who cleaned the room that is being inspected and provide positive feedback as well as noting areas for improvement.
• PM supervisor to inspect hallways, corridors, service, and storage areas to insure standards are being followed. Inspection to be recorded in HotSOS.
• Establishes and maintains cost control system for linen and cleaning supplies inventories
• Oversees ordering, and receiving of such supplies
• Assure that all employees are properly groomed in uniform with name tag in place

Pay Rate: $29-$30/hr base pay offered may vary depending on various factors including but not limited to job-related knowledge, skills and job-specific experience/overall experience.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.