On-Demand IT Support Engineer

Position: On-Demand IT Support Engineer Role
Location: Timiskaming North (Iroquois Falls A)

Step into a freelance role as an On-Demand IT Support Engineer, specializing in Smart Hands services for customer locations. This part-time, ticket-based position is designed for independent IT field engineers.

We are looking for proficient EUC L1 / Smart Hands Support Engineers to provide on-site technical support as needed. You'll troubleshoot various hardware issues while performing installations and ensuring smooth IT functions on demand. Familiarity with IMACD tasks is crucial, along with the ability to document and share your work effectively.

Key Responsibilities:

• Provide on-site Smart Hands and EUC support services

• Troubleshoot and repair desktops, laptops, and peripherals

• Conduct hardware installations and replacements

• Support basic network connectivity tasks

• Document work performed and update tickets

Requirements:

• Proven experience in EUC or Desktop Support roles

• Basic knowledge of Windows OS and networking basics

• Effective communication and troubleshooting abilities

• Capacity to work independently and flexibly

• Availability for on-call assignments when required

Put your technical expertise to the test and provide critical support in this on-demand freelance position.
#J-18808-Ljbffr