Disability Case Manager

Location: Kamloops North

Full-Time Position:  Disability Case Manager
Neil Squire Society, Port Moody/ Tri-Cities Area , BC
Neil Squire Society  is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, Neil Squire is presently hiring a  Disability Case Manager  for the YWCA WorkBC Program (Port Moody/Tri-Cities, BC), a project funded by the Ministry of Social Development and Poverty Reduction.

The  Disability Case Manager  will work with YWCA in their WorkBC Employment Services program, which includes service delivery to clients located in the  Tri-Cities  area. Integrated Case Management (ICM) is strongly desired.

Job Summary

Under the general supervision of the Case Manager Coordinator of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients in achieving their employment goals by referring them to WorkBC interventions such as Skills Training, Short Term Skills Training, Employment Workshops, Self-Employment, Job Development, Wage Subsidy, etc.

The Case Manager will support Clients through employer connections to secure and maintain employment by monitoring their progress and providing job coaching.

Responsibilities:

Work with clients to achieve Labour Market or Community Attachment including addressing any client barriers, and building on client strengths through an integrated case management model

Work as part of a multi-faceted and multi-agency team to deliver a comprehensive employment program designed to meet the individual needs of all Clients including those of specialized populations

Develop and monitor Return to Work Action Plans and subsequent revisions as required in support of the long-term employment and retention success of the Client

Conducting Client Formal Needs Assessments to determine individual Client needs and match them to the appropriate suite of services and financial supports

Determining if a Disability Related Employment Needs Assessment (DRENA) and further specialized assessment are required in order to better understand individual Client barriers and assist with effective case management, employability and job retention

Assess Clients and ensure they are referred to appropriate interventions

Responsible for reporting Client progress and milestones through the Integrated Case Management (ICM) database, and ensuring the current, complete and accurate documentation of all communications with participants, the Ministry, and other relevant stakeholders

Assisting Clients in preparation of various service applications to Workshops, Training, Skills Enhancement Services, Self-Employment Services, Wage Subsidy, and/or referrals to Employment Services and other community services as necessary

Act as a champion of the program, promoting our services throughout community and networking events

Work Closely with the Quality Assurance team and the Office Manager to ensure accuracy in data entry and service delivery

Adhere to onsite Health and Safety Procedures

Other duties as assigned

Qualifications:

Candidates must have strong employment counselling skills with a minimum of 2 years of experience and the ability to work within a performance-based contract

Post-secondary degree, diploma or certificate in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, human resources management)

2 years of experience in working with persons with disabilities is an asset

Familiarity with the Integrated Case Management Database and WorkBC policy guidelines is a strong asset

Fluent in speaking and writing English and the ability to write strong Client/Service Rationales that support service referral/delivery

Up to date with the latest job search, career exploration/ labour market practices

Passion for helping jobseekers achieve their goals

Strong team player & able to show initiative

Multilingual (English plus French…