Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Guest Services Specialist with Bowlero Corp.
Our Guest Services Specialists are totally customer-centric, providing the first and last impression of our centers to our guests and setting the tone for their experience. You’ll pay close attention to monitor the flow of walk-in traffic and reservations, provide guests with the proper bowling equipment, and exude a friendly and gracious attitude at all times. If you like interacting with guests and you take pride in delivering the best service possible, you’ll be perfect for this role.
Essential Duties: Get a glimpse of all you’ll experience as one of our Guest Services Specialists
give a warm welcome
MAnage the list
be a lanemaker
go the extra mile
pitch in with the phones
be there for the guest
who you are
Your bowling skills might be so-so, but your guest service IQ is strong! You know how to read customers and provide them with what they need (sometimes before they know they need it). Anticipating these needs and responding to guest questions & requests as they arise are a vital component of your day-to-day. As such, you’re also a superb multitasker who is able to handle competing priorities with a smile.
desired skills: Check out the desired skills below and see if you have what it takes to join our team