Shift supervisor, Management

KFC -  - Responsibilities:
Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team;
Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives;
Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation;
Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience;
Personally engage with customers, swiftly resolving any issues to ensure a positive experience