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German Speakers

Job in Cape Town - South Africa
Full Time position
Listed on 2019-08-06
Job specializations:
  • Customer Service
    Call Center, Customer Service Rep, Entry Level Customer Service
  • Gaming
    Online Gaming
Job Description & How to Apply Below
Position:  German  Speakers work in Cape Town
Position:  German Customer Service Position/s
an Online Marketing and related technology service provider,  are always on the lookout for talented individuals to join their team
The business offers a complete end-to-end customer relationship management service to their internationally based clients. All their marketing initiatives (both online and offline) take place across Europe, Canada, Australia and Asia.

We are looking to employ enthusiastic and driven candidates to join the company in South Africa. Not only to fill our current roles but to strive to grow within the company. As the company continues to grow, so they promote internally first and then are once again looking for fresh starters to join their young, dynamic and fast paced company.

Due to the geographical locations they service, please note that there is shift work.
07:00- 15:00, 15:00- 23:00, 23:00- 07:00

Job description:

- Responding to customer queries by telephone, email and online chats
- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
- Excellent time management and adherence to schedule
- Performing extra tasks given by managers / shift supervisors as required
- Completion of tasks assigned during shift
- Customer relationship building and management as well as cross selling of products and services
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
Position Requirements
• Be a native German speaker and fluent in English
• Be able to handle confidential and personal matters
• Be fully computer literate and have accurate typing skills
• Be in a possession of a degree or a diploma
• Be a self-starter, self-motivated & goal orientated
• Be able to work independently yet be a team player
• Be an analytical thinker with problem solving ability
• Be deadline driven & goal orientated
• Be able to meet deadlines in a highly pressurised dynamic environment
Required Language Skills:
  • German - Very good
  • English - Good
Additional Information / Benefits
The company is awesome and will organise a work visa if required The core element of this company is their people, as they recognize that the employees are the driving force of the business, hence they ensure that they employ individuals with high-potential allowing them to develop their career and themselves within the business.

This is an international company with offices in London, Cape Town and Malta.

London will also be your first stop where you will complete your training and will start working while their immigration team processes your work visa application for Cape Town.

Full relocation assistance is provided by covering the cost of your flights, accommodation and shuttle service from the airport. You will be accommodated in a furnished apartment with easy access to the office and public transport. Once your visa has been processed and the time has come for you to relocate to Cape Town, once again relocation assistance is provided by covering flights, shuttle service from the airport and 3 months of free accommodation.

The Cape Town office also offers many perks such as a free meal daily, free access to gym, return flight home once per year, awesome coffee from  onsite coffee bar and Friday bar.

They  have over 1 800 multi-national employees as they provide services in the European Region, Canada and Australia. The diverse nature and culture of the company gives them the edge in a highly competitive market, thus making them an employer of choice in Cape Town.
Due to the geographical locations they service, please note that this position entails shift work based on the 24 / 7 operational requirements of the organization and its clients.
Should you currently be abroad skype interviews will be conducted
Contact Information
Contact Name: Workhouse - Cape Town
Contact Phone: 021 447 1699
Preferred method of contact: Email with CV via Application Box below.
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