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German Speaker​/s

Job in Cape Town - South Africa
Other locations: Cape Town
Full Time position (Ref. #ali122016)
Listed on 2020-01-28
Job specializations:
  • Customer Service/Help Desk
    Customer Service Rep, Entry Level Customer Service
  • Entertainment/Gaming
    Casino, Online Gaming/Casino
Job Description & How to Apply Below
Position:  German Speakers work in Cape Town

Job description
• Responding to customer queries by telephone, email and online chats in German language
• Processing and taking ownership of all incoming and outgoing contacts in a multimediaenvironment
• Processing pertinent information into relevant databases
• Completion of tasks assigned during shifts
• Customer relationship building and management as well as cross selling of products and services
• Problem solving tasks during shift
• Handling and taking full responsibility for customer related queries
• Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls,failed purchasers, etc
.• Excellent time management and adherence to schedule
• Performing extra tasks given by managers / shift supervisors as required

Please send cv using the Apply Online Box below
Position Requirements
High School,   Less than 1 Year work experience
• Have german as home language
• Be in a possession of a degree or a diploma
• Be a self-starter, self-motivated & goal orientated
• Be able to work independently yet be a team player
• Be an analytical thinker with problem solving ability
• Be deadline driven & goal orientated• Be able to meet deadlines in a highly pressurised dynamic environment
• Be able to handle confidential and personal matters
• Be fully computer literate and have accurate typing skills –
Additional Information / Benefits
Time for a change? Want to work in a new country? Dreaming of that one job you've always wanted? Want to be the envy of your friends?
Move to Cape Town and kick start your career here.
Cape Town is the place to be and this is a company where you want to work. Come to South Africa and see for yourself – The company  is an online marketing company servicing customers from around the world.
This is a very exciting role within the growing Customer Support Department.
 Operating within the e-commerce industry, we provide world-class services to their clients and their businesses. The core element of this company is their people, as  they recognize that the employees are the driving force of the business, hence they ensure that they employ individuals with high-potential allowing them to develop their career and themselves within the business.
They are looking at expanding the existing Customer Service Department, within the German Market.

The position is based in Cape Town, South Africa. The company has over 1 500 multi-national employees as they provide services in the European Region, Canada and Australia. The diverse nature and culture of the company gives them the edge in a highly competitive market, thus making them an employer of choice in Cape Town.
Due to the geographical locations they service, please note that there is shift work.07:00- 15:00, 15:00- 23:00, 23:00- 07:00
Training will be provided and will take place in their office in London – all flights and accommodation will be arranged and paid for.
The company offers great benefits including free accommodation in Cape Town (once training has been completed in London you will them work in cape Town), free gym, free meal per shift and medical aid etc
Questions to answer on applying for this job
  • Are you fluent in German - read write amd speak?
Contact Information
Contact Name: Workhouse - Cape Town
Contact Phone: 021 7861651
Preferred method of contact: Email with CV via Application Box below.
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