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Ticketing & Customer Experience Specialist; Part-Time

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Welsh Rugby Union (WRU)
Part Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Ticketing & Customer Experience Specialist (Part-Time)

The Welsh Rugby Union (WRU) is looking for a Part-Time Customer Service representative to provide exceptional service for ticket sales and delivery. You will engage with stakeholders, manage inquiries, and support ticketing operations.

The ideal candidate has strong experience in customer service, preferably within ticketing, and excellent interpersonal skills. With access to various employee perks, including a pension scheme and additional day off for birthdays, this role is a fantastic opportunity in the heart of Cardiff.

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