Tesco Colleague Extra
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-06-09
Listing for:
Tesco Retail
Full Time
position Listed on 2026-06-09
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Availability Window
- Mon 15:00:00 – 22:00:00
- Wed 15:00:00 – 22:00:00
- Sat 08:00:00 – 18:00:00
Our Tesco colleague rate starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Hours GuaranteeIt’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we also have opportunities for this.
Key Responsibilities- Help to serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Provide stability or flexibility to suit your lifestyle, and grow your career.
- Know your customers and serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within your store.
- Work across the store in service, picking and replenishment areas where required.
- Apply training to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about store performance, understand your role and drive service and sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow our policies.
- Accept deliveries into the store when required.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- Take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit, have fun and celebrate success.
- Be punctual, well presented and ready to be a brand ambassador.
We recruit individuals who have passed the school leaver’s age. Minimum age requirements apply for certain shifts and roles, such as working before 6:15 am or after 9:45 pm, or in areas like the warehouse, beer/wine/spirits, counters, bakery and driving roles. Candidates over the age of 18 are eligible for positions requiring such schedules.
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