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Digital Inclusion Advisor

Job in Carmarthen, Carmarthenshire, SA31, Wales, UK
Listing for: Hywel Dda University Health Board
Full Time position
Listed on 2026-02-08
Job specializations:
  • Healthcare
    Community Health
Job Description & How to Apply Below

Overview

The role of the Digital Inclusion Advisor is to assist the Digital Inclusion Manager with the delivery of our ambitious digital inclusion programme to address digital inequality. This will cut across all digital activity both in and out of the health board setting. There are eight pillars to this programme which will include the need to embed the following themes in digital activity:

Responsibilities
  • Recognise digital access and skills as a social determinant of health
  • Co-design digital health services
  • Improve digital health literacy in the population
  • Develop 'digital health hubs' to improve inclusion
  • Build trust and relationships with poorly-served groups
  • Harness the benefits of digital for health and wellbeing
  • Improve digital skills in the health and care workforce
  • Embed digital inclusion in health and care and wellbeing strategies

The Digital Inclusion Adviser role involves implementing and delivering digital inclusion support and activities across the workforce internally and providing a joined-up approach tackling digital exclusion through working closely with external stakeholders and key partners to support the development and growth of sustainable digital inclusion activities. The role will require that the successful candidate can travel across the three local authority areas;
Carmarthenshire, Ceredigion and Pembrokeshire to support and engage with staff and communities.

The health board is committed to taking positive steps to promote, lead, connect and support a coordinated approach to various digital inclusion work across Carmarthenshire, Ceredigion and Pembrokeshire as part of the Digital Inclusion Programme. The Digital Inclusion Programme works towards equipping the workforce and the wider population with the motivation, access, skills, and confidence to engage with an increasingly digital world, based on their needs.

This activity directly correlates to opportunities for HDUHB to maximise the use of digital technology to help deliver care and improve the well-being of its population. An exciting opportunity has arisen for someone to join our motivated, passionate and inspiring team to provide maternity cover to continue to develop on the excellent work and support of the Digital Inclusion Programme across the health board.

About

Hywel Dda University Health Board

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals:
    Bronglais Hospital in Aberystwyth;
    Glangwili Hospital in Carmarthen;
    Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals:
    Amman Valley and Llandovery hospitals in Carmarthenshire;
    Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres:
    Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services
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