Lead Restoration Technician​/Mitigation Crew Lead

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave

At Service Master Restore, we specialize in restoring residential and commercial properties after water, fire, and smoke damage. As a nationally recognized restoration brand, we combine industry-leading standards with responsive, local service. We are hiring a skilled Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure restoration projects are completed safely, efficiently, and in alignment with IICRC standards.

This role is ideal for a hands‑on leader who takes ownership of jobsite performance, crew development, and customer satisfaction.

• Lead water damage restoration, fire and smoke mitigation, and structural drying projects
• Supervise technicians and subcontractors on residential and commercial job sites
• Perform moisture inspections, moisture mapping, and job condition assessments
• Set up and manage drying equipment (air movers, dehumidifiers, air scrubbers)
• Oversee containment, demolition, debris removal, and cleaning operations
• Enforce PPE usage, safety compliance, and contamination control protocols
• Ensure work aligns with IICRC S500 and S700 standards
• Maintain accurate job documentation including moisture readings, equipment logs, photos, and daily notes
• Communicate clearly with customers, adjusters, and internal team members
• Coach, mentor, and develop restoration technicians

• 3+ years of experience in restoration, mitigation, disaster recovery, or construction
• Prior crew lead, foreman, or supervisory experience
• Strong understanding of water mitigation, drying principles, and fire damage cleanup
• Valid driver’s license with acceptable driving record
• Ability to perform physically demanding work and respond to emergency service calls

• IICRC WRT and FSRT certifications required; ASD or advanced certifications preferred
• Experience working on insurance-driven restoration projects
• Familiarity with restoration job management and documentation software

• Competitive pay based on experience
• Overtime and on-call earning opportunities
• Company-supported IICRC certification and leadership development
• Clear advancement path to Project Manager, Estimator, or Operations Manager
• Stable, year-round work in essential emergency restoration services