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Customer Services Associate

Job in Cebu - Philippines
Company: Equicom Shared Services, Inc. - via Gigajob
Full Time position
Listed on 2019-03-20
Job specializations:
  • Healthcare
    Medical Office, Medical Records, Patient Care Technician, Healthcare Management
  • Doctor/Physician
Job Description & How to Apply Below
Facilitates out-patient availments and assesses coverage or non-coverage of availment (for readily-coverable or noncoverable cases).
Issues appropriate forms (referral/consultation/laboratory) for the corresponding type of availment.
Makes the appropriate referral to the Primary Care Centers or affiliated clinics.
Refers and coordinates with the PCC/clinic/hospital to facilitate availment and endorses to Roving team as necessary.
Monitors confinement and updates the HR Department on the status of the account’s on-going confinements by sending weekly or monthly email correspondence /updates (especially employees with exceeded MBL).
Position Requirements
Less than 1 Year work experience
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