Branch Manager - Dayton Market - Centerville, OH

Branch Manager – Job Overview

As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You will lead and manage all aspects of the branch, including growing deposits and investments, operations, and coaching the team for success. You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting‑edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high‑performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
• You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
• You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
• You thrive in a fast‑paced, changing environment, using your strong decision‑making skills to navigate challenges and lead the team confidently.
• You are experienced in creating and maintaining a strong risk and control environment, demonstrating a steadfast commitment to operational integrity and adherence to policies.
• You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exciting for everyone involved.
• You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• You have a high school degree, GED, or foreign equivalent.
• You have the ability to work branch hours including weekends and evenings.

• You have a college degree or military equivalent.

• You’ll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
• You’ll need to be able to travel as required for in‑person training and meetings; some travel may be out‑of‑state.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment offer is contingent on compliance with Dodd Frank/Truth in Lending Act and SAFEAct requirements, including criminal background checks, credit report reviews, and National Mortgage Licensing System and Registry (NMLS) registration and renewal. Further information about NMLS and registration requirements can be found at (Use the "Apply for this Job" box below)..

We offer a competitive total rewards package including a base salary determined by role, experience, skill set and location. Eligible employees may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity. Benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

We are an equal opportunity employer and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.