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Global Customer Technical Advocate
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-04-12
Listing for:
Ciena Corporation
Full Time
position Listed on 2026-04-12
Job specializations:
-
IT/Tech
Technical Support, Systems Engineer
Job Description & How to Apply Below
A leading telecommunications company in London is seeking a Specialist, Customer Technical Advocate. The role involves acting as the key technical interface with top-tier customers, ensuring a seamless onboarding experience, and managing technical escalations. Candidates should have a Bachelor's degree in engineering or a related field and 5–12 years of relevant experience in technical support or customer advocacy, along with strong expertise in optical networking.
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