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HelpDesk/Support Technical Support

Regional Customer Success Leader

Job in Champaign, Champaign County, Illinois, 61825, USA
Listing for: Pavlov Media Inc.
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading telecommunications provider is seeking a Customer Success Owner to champion the customer experience and ensure seamless service delivery. The role involves managing technical, administrative, and field service functions, acting as the primary point of escalation for customers, and working to improve customer satisfaction and retention. The ideal candidate will have a strong background in customer success and the ability to manage multiple priorities.

Benefits include competitive salary, generous PTO, and comprehensive health plans.
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