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Strategic Operations Specialist II
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-02-20
Listing for:
American Express Global Business Travel
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
A global travel management company based in Charleston is seeking a service-oriented professional for customer case resolution. The ideal candidate will have a high school diploma and at least 3 years of industry experience, preferably as a travel counselor. Proficiency in English is required, with additional languages being a plus. Candidates should possess strong analytical skills and the ability to work independently while ensuring a high level of accuracy.
The role includes communicating effectively with travelers and managing service escalations.
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