Administrative Assistant - Truist Protection Services​/Cybersecurity

Administrative Assistant – Truist Protection Services / Cybersecurity

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Regular or Temporary:
Regular

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

Provide onsite, administrative support to Truist's Head of Fraud and Transaction Services and the department within Truist's Pretection Services / Cybersecurity team. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices.

The incumbent for this position will be based in Charlotte, working onsite (in‑office), 5 days/week.

• Prepare key correspondence, reports and forms.
• Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative.
• Research and assemble information for projects.
• Execute routine projects within general guidelines & instruction.
• Establish and maintain files and records.
• Answer telephone and handle walk‑in inquiries.
• Arrange and handle details related to travel arrangements, expense reports, meetings and appointments.
• Deal discreetly with confidential information.
• Interact with internal and/or external customers to provide information, assist in solving problems and answer questions.

Required Qualifications:

• High school diploma, or equivalent education and related training.
• Five years of experience in a support position.
• Excellent verbal and written communication skills.
• Ability to operate office equipment (e.g., fax, copier).
• Ability to endure light physical labor.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

• 4+ years of experience as an administrative assistant (as the primary function), with experience supporting management and senior>
• Prior experience managing executive calendars and coordinating travel.
• Experience with SAP, Outlook, Teams, and Visio.
• Working knowledge of Microsoft Access and PowerPoint.
• Completion of industry.
• Experience or knowledge related to Cybersecurity and/or Fraud.
• Ability to adapt and thrive in a fast‑paced, changing environment.

The incumbent for this role will work onsite in Charlotte, NC.

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law. E-Verify. IER Right to Work.

Contact Information

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Company Name: Truist Financial

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