Client Onboarding and Review Officer

Role Overview

We are seeking a highly organised and analytical Officer to join the Client Onboarding & Review Team. This role supports the delivery of a high‑quality, efficient onboarding and review service, ensuring all activities align with regulatory requirements, internal policies, and Lloyd’s compliance framework.

This position offers an excellent opportunity to develop expertise in client onboarding, financial crime risk management, and regulatory compliance within a globally recognised organisation.

• Manage corporate membership activities, including onboarding of standard risk members and third parties, changes in control, and conversions
• Conduct Customer Due Diligence (CDD) across multi‑jurisdictional entities, including the assessment of complex structures such as trusts, partnerships, and financial institutions
• Analyse and identify financial crime and reputational risks, recommending appropriate mitigation actions
• Monitor client relationships, including Politically Exposed Person (PEP) screening, adverse media checks, and identification of unusual activity
• Escalate sanctions concerns, suspicious activity, and reputational risks in accordance with established processes
• Support financial crime monitoring, reporting, and compliance with AML and regulatory obligations
• Contribute to training, continuous improvement initiatives, and the implementation of regulatory changes
• Ensure adherence to risk, compliance, and internal control frameworks at all times

• Strong analytical and problem‑solving capabilities
• Excellent attention to detail and accuracy
• Ability to interpret and apply regulatory requirements, policies, and procedures
• Effective communication and stakeholder management skills
• Strong organisational ability, with capacity to manage multiple priorities and deadlines
• Sound judgement and awareness of appropriate escalation

• Experience working within a regulated environment
• Understanding of compliance, AML, and financial crime frameworks
• Experience managing complex queries and interacting with stakeholders
• Ability to apply judgement when interpreting rules and regulations

Flexible working, generous pension, healthcare, wellbeing benefits, financial support for training, education & development, a benefit allowance (e.g. gym membership, dental insurance, extra holiday or cycle to work scheme), employee recognition scheme and various discount schemes. We also offer diversity and inclusion training, mentoring and volunteering opportunities.