Technician Level 2

Chattanooga, United States | Posted on 03/16/2026

Based in Chattanooga,
FORTECH is a premier technology integrator specializing in custom smart home automation, audio/video, and security systems. We focus on delivering intuitive, reliable solutions that make technology easy to use for homes and businesses. From robust networking to high-end entertainment, our team provides expert design and local support tailored to your space.

The Level 2 Technician is a proficient and experienced technician with in-depth knowledge of audio-video, security, surveillance,control, and networking systems. This role leads installations,troubleshoots complex technical issues, and provides advanced on-siteand remote support. Tech 2 technicians often mentor junior technician sand play a key role in ensuring project success. Responsibilities include, but are not limited to:

• Lead and manage AV installations, ensuring projects are completed on time and within budget.
• Design and implement complex AV systems, including programming and configuration.
• Troubleshoot advanced technical issues related to AV,security, and networking systems.
• Provide expert on-site technical support to clients, resolving complex problems and ensuring client satisfaction.
• Mentor and train Tech 1 technicians, providing guidance and support.
• Collaborate with project managers and sales consultants todevelop technical solutions.
• Maintain detailed project documentation, including systemdiagrams and equipment lists.
• Stay up-to-date with the latest AV technologies and trends.
• Manage company tools and equipment, ensuring they are properly maintained.
• Contribute to process improvements and best practices.

• High school diploma or equivalent; advanced technical certifications preferred (e.g., Control4, Lutron, ).
• 3+ years of experience in AV installation or a related field.
• Expert knowledge of AV, security, and networking systems.
• Proficiency in programming and configuring AV control systems.
• Advanced troubleshooting skills and the ability to resolve complex technical problems.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong work ethic and a commitment to quality.
• Valid driver's license and clean driving record.
• Ability to pass a background check.
• Competitive Pay:
  Level II Technicians range from $25-35 an hour.
• 401K:
  Retirement accounts with matching.
• PTO:
  Paid Time Off for Vacation and Sick Leave.
• Professional Development:
  Increase your value while getting paid.
• Paid Holidays: FORTECH pays for the majority of Federal Holidays.
• Employee Discounts:
  Discounts on your favoritetechnology.