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Digital Workplace Engineer; EUC
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-06-03
Listing for:
Spirax Group
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Cybersecurity
Job Description & How to Apply Below
Overview
We are looking for a Digital Operations Engineer specialising in Endpoint Configuration & Policy to join our Digital Operations team. In this role, you will support the design, implementation, and continuous improvement of endpoint configuration, compliance, and security policies across a global environment. You will work primarily with Microsoft Intune and modern device management technologies, contribute to platform stability, compliance targets, and ongoing service improvement, and provide third-line support for complex endpoint issues.
Key Responsibilities- Support the configuration and lifecycle management of Intune policies, compliance settings, and security baselines
- Assist with endpoint security controls, including Defender for Endpoint and encryption policies
- Help standardise and govern endpoint configuration across regions
- Support Entra e management and Conditional Access troubleshooting
- Assist with patch management (Windows Autopatch, Windows Update for Business, and third-party applications)
- Monitor device compliance and contribute to reporting dashboards and insights
- Develop and maintain documentation, runbooks, and knowledge articles
- Support device enrolment technologies such as Windows Autopilot, Apple Business Manager, and Android Enterprise
- Assist with application packaging and deployment through Intune
- Provide third-line support for endpoint and policy-related issues
- Collaborate with internal teams and vendors to resolve technical challenges and improve services
- Experience in IT infrastructure, endpoint management, or end-user support
- Hands-on experience with Microsoft Intune or similar MDM platforms
- Experience working with Windows 10/11 in enterprise environments
- Understanding of Active Directory / Entra cloud identity
- Knowledge of mobile device management (iOS and/or Android)
- Experience with patch management processes such as Windows Update for Business or Autopatch
- Familiarity with IT service management frameworks
- Understanding of endpoint security and compliance standards (e.g., CIS benchmarks)
- Strong working knowledge of Microsoft Intune
- Good understanding of Windows, iOS, and Android operating systems
- Knowledge of Entra Conditional Access
- Understanding of endpoint security tools such as Defender for Endpoint
- Familiarity with Windows Autopilot and modern provisioning
- Power Shell scripting (desirable)
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Experience in documentation and process development
- Awareness of compliance reporting tools (e.g., Intune reporting, Power BI)
- Microsoft Endpoint Administrator Associate (MD-102) or working towards
- Experience with SCCM/MECM or third-party patching tools
- Exposure to AV or print technologies
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