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Customer Service

Job in Chiang Mai - Thailand
Company: Bluechips Microhouse Co. Ltd. - via Gigajob
Full Time position
Listed on 2019-07-01
Job specializations:
  • Automotive
  • Manufacturing
Job Description & How to Apply Below
1. Manage assigned customer accounts
2. Organize customer visits
3. Handle all communication to customer
4. Prepare, attend exhibitions & visiting customers

5. Maintain customer master data in SAP (Address, contacts, material-info, prices)

6. Report KPI (On Time Delivery, Customer Satisfaction Survey)

7. Order processing for assigned customers, which include the following tasks

7.1 Quotations
7.2 Frame contracts / advanced planning / call-orders
7.3 Sales orders
7.4 Sample orders
7.5 Order Confirmations
7.6 Order follow up (with Engineering, Purchasing, Production planning, Production, Export)
7.7 Create shipment plan
7.8 Open order management
7.9 AR (Account Receivable) management for her/his account

8. Prepare documents and correspondence for RMA, credit notes and service complaints.
German language is an advantage.
Position Requirements
Less than 1 Year work experience
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