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Product​/SaaS

Job in Chicago - Cook County - IL Illinois - USA
Company: Coyote Logistics
Full Time position
Listed on 2019-09-11
Job specializations:
  • Business
    Business Analyst, Business Management
  • IT/Tech
Job Description & How to Apply Below
Position: Product Owner (SaaS)

Job Description

We are looking for a driven and highly collaborative individual to help us shape the future of our digital offering. This role is responsible for leading the strategic vision and tactical road map of new products as well as their tracking and commercial success. Along the way, this person will help us build the product management practice within Coyote, expanding awareness and use of customer-focused approaches, and business model innovation across a wide range of cross-functional resources.

Daily Tasks & Responsibilities

  • Identify market and customer needs and collaborate with leadership to define product vision and strategy
  • Collaborate with Dev to define a product roadmap and release plans that support revenue and growth plans
  • Work with customers and required internal capabilities during all phases of product development process, from ideation through release
  • Collaborate with Business, Dev, and UX to capture and vet requirements against business strategy
  • Lead backlog and requirements prioritization sessions against roadmap and product strategy
  • Define and monitor commercial success metrics through analytics and user feedback
  • Become an expert in our industry, our software, and our customers
  • Champion our products to customers, represent Coyote at industry trade shows and events
  • Collaborate with UX Research to gather customer feedback and behavioral insights
  • Support Sales and Marketing in the creation of required tools and information
  • Communicate product features and benefits to internal and external audiences
  • Communicate status and important changes to leadership
  • Develop ROI to justify investment in new features and services
  • Mentor junior team members and recommend process improvements
  • Conduct workshops internally and externally to drive alignment and collaboration

Essential Skills, Characteristics, & Experience

  • Bachelor’s degree in Business Administration, Information Systems, or related degree
  • 7+ years of professional experience with software product management
  • Experience with Agile software development methodologies
  • Experience working directly with customers/clients
  • Excellent verbal and written communication skills
  • Collaborative with the ability to work closely with all parts of IT and any business stakeholders to drive next generation technology solutions
  • Highly analytical with the ability to tie product decisions and recommendations to ROI, data, and available metrics
  • Experience delivering both new products as well as improving upon existing one
  • Hands-on experience with web analytics tools

Valued Skills & Experience

  • MBA or Master’s degree
  • Experience in transportation, logistics, or supply chain
  • Experience with Lean Startup methodologies
  • Experience with both enterprise and customer facing products (B2B, B2E, B2C)

Why Coyote?

  • Onsite training & ongoing career development
  • Competitive base salary
  • Comprehensive benefits package
  • Great perks like onsite haircuts, massages, and intramural sports
  • Significant advancement opportunities for outstanding performers
  • Casual dress and company lunch
Company Description

The transportation and logistics industry is responsible for coordinating and moving the goods we buy and consume every day. In this industry, Coyote Logistics, founded in 2006, is a UPS company and leading transportation and logistics service provider that is constantly innovating—a great place to embark on your career. Powered by proprietary technology, smart people, and unrivaled commitment, Coyote is successful because of the company’s “No Excuses” mentality to provide shippers and carriers with the best service in the industry.

Coyote’s culture fuels this mission every day. Our people make our business what it is, which is why Coyote primes its employees for career success with training programs, accessible leadership, and talent development. Make a difference every day. Transform a centuries-old industry. Be a part of something that never quits. Apply to join the Coyote pack!

Position Requirements
Less than 1 Year work experience
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