Community Lending Advisor-Worth, IL

Community Home Lending Advisor – Worth, IL

Location: Worth, IL (also available at 6838 W 111th St, Worth, IL, 60482 and 12041 S Pulaski Rd, Alsip, IL, 60803)

This is a full‑time day shift position. Base salary: $33.65 per hour for both Worth and Alsip locations.

Join our high‑energy team as a Community Home Lending Advisor in Chase Home Lending and use your knowledge of home lending products to serve as the customer’s chief point of contact throughout the life of the loan while receiving support from the Home Lending team.

You will market and promote Chase’s financial products while maintaining compliance with regulatory requirements, and you’ll have the opportunity to grow your career and make a significant business impact.

• Maintain an active knowledge of Chase home lending products, local housing assistance programs, and grants available for down‑payment and/or closing‑cost assistance.
• Promote mortgage products to existing Chase customers and other community customers, engaging those currently “not mortgage ready” through education and counseling until they are ready to apply, while maintaining compliance with lending guidelines and Chase policies.
• Act as the internal and external mortgage expert, conducting productive activities that promote mortgage loan originations with external relationships in the community served.
• Partner with the branch team by providing product and service training, meeting with their customers, and introducing new clients to bankers for additional products and services.
• Create an outstanding customer experience using centrally managed direct mail, media advertisements, cross‑sell efforts, relocation programs, statement programs, , electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Serve as the single point of contact throughout the customer mortgage loan origination process, addressing concerns, explaining terms, coordinating with partners, troubleshooting, and tracking progress from engagement to closing.

• A bachelor’s degree or equivalent work experience in sales and/or real estate.
• Five years of proven mortgage sales experience, strong product, credit and mortgage process knowledge, and an understanding of FHA, VA, FNMA and FHLMC guidelines, unique requirements, and low‑down payment products; regional management approval required for advisors with less than one year in the position.
• Knowledge of the local real‑estate market and the ability to build new external referral sources and networks (e.g., realtors, nonprofits, community groups, civic/professional organizations).
• Track record of customer satisfaction demonstrated through scores and comments.
• Superior written and verbal communication skills for preparing and presenting homeowner education when working with community‑based nonprofits, community groups, consumer advocacy groups, and civic/professional groups.
• Intermediate personal computer skills in a Windows environment.

This position is subject to the Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators. An employment offer is contingent upon JPMC’s review of criminal conviction history, credit report, information available through NMLS, and any other information relevant to determining financial responsibility, good character, and general fitness for the position. A felony conviction within the last seven years disqualifies you from consideration.

Continued employment is contingent upon compliance with the Truth in Lending Act/Dodd‑Frank Loan Originator requirements.

The role requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Upon active employment with JPMorgan Chase, you must register or update your existing NMLS registration to reflect employment with JPMorgan Chase. You must register within a specified period after the start date and complete annual renewal and required updates thereafter. Information obtained during registration may affect employment.

Chase is an equal‑opportunity employer and is committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other basis protected under applicable law. Reasonable accommodations are provided for applicants and employees as needed.