Marketing Content Systems Product Manager

* Build, mentor, and inspire a high-performing team of product owners and business analysts, providing clear direction, coaching, and professional development opportunities.
* Set clear objectives, monitor team and product KPIs, and ensure accountability for results.
* Own the delivery of the product roadmap, ensuring planned initiatives are executed and sequenced effectively to meet business and strategic objectives.
* Partner closely with the Program Manager to align timelines and prioritization while balancing business needs, engineering inputs, and the broader Content Supply Chain strategy.
* Adopt a customer centric approach by gathering and analyzing user feedback, usage data, and industry trends to guide product decisions aimed to enhance user experience.
* Work with engineering leadership to define and coordinate resource needs, identifying gaps and facilitating the support required to ensure teams are properly resourced.
* Track product spend and partner with the Purchasing team on product specific implementation efforts.
* Lead product specific initiatives related to any future application searches or onboardings required to support the Content Supply Chain.
* Oversee the application configuration strategy, onboarding, and governance to support Caterpillar’s Content Supply Chain, ensuring alignment with business needs.
* Serve as the strategic liaison among business stakeholders, engineering teams, and supplier partners to advocate for enhancements and improved user functionality that align with enterprise standards.
* Present to stakeholders and leadership on product specific updates and enhancements around timelines and functionality through strong communication skills.
** Customer Focus:
** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.  
** Creativity:
** Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.  
** Relationship Management:
** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.  
** Technical Excellence:
** Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.  
** Strategic Thinking:
** Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.  
** Digital Marketing:
** Knowledge of processes, techniques, and platforms of digital marketing; ability to implement or manage digital marketing programs.
* Bachelor’s degree preferably in Computer Science, Information Systems, Engineering, or a related field.
* Experience as a people leader or manager, with a proven track record of developing and empowering teams.
* Background in digital marketing practices and content creation strategies.
* Strong interest in supporting governance, compliance, and process standardization.
* Detail oriented, well organized, and accountable, with a proven ability to maintain accuracy and consistency across multiple projects.
* Excellent oral and written communication skills, with the ability to tailor messaging for diverse audiences, including engineering, business partners, and leadership.
* Experience in defining assessment criteria to evaluate potential applications or systems.
* Demonstrated ability to collaborate effectively across multiple teams and functions.
* Exceptional interpersonal skills with the ability to handle sensitive, emotional, or potentially controversial situations effectively, particularly during periods of change management.
* Familiarity with Product Information Management (PIM) or Content Management Systems (CMS) and the Adobe Marketing Products (Workfront, Frame.io, AEM Assets, and Firefly Services).
* Capability to manage projects from start to finish, ensuring timelines and deliverables are met.
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