Supervisor, Center of Excellence

Job Description:

Company

Description:

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years.

Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

Supervisor, Global Supply Chain Center of Excellence

Overview

The Global Supply Chain Center of Excellence (COE) is seeking a highly motivated and detail-oriented Supervisor to help advance critical areas of our global risk strategy. First, this role plays a central part in shaping and executing our Supply Chain Human Rights program, driving program improvements, and ensuring alignment with global standards. In addition, the Supervisor may provide some support in our partnership with Global Cyber Security, coordinating efforts to strengthen supplier cybersecurity awareness, assessments, and compliance.

Together, these responsibilities support a more resilient, ethical, and secure global supply chain.

Success in this role requires exceptional communication skills and the ability to collaborate effectively with colleagues and stakeholders across regions, cultures, and levels of the organization - from senior leadership to frontline suppliers.

Duties

Key Responsibilities

Supply Chain Human Rights Program (Primary Focus)

+ Support the development, refinement, and execution of the Supply Chain Human Rights strategy, ensuring alignment with global standards and internal priorities.

+ Lead and coordinate program updates, including digital platform transitions, process enhancements, and scheme revisions.

+ Build and maintain reporting dashboards, metrics, and insights for internal teams, senior leadership, and external stakeholders.

+ Partner with internal subject matter experts to ensure program requirements are clearly communicated, operationalized, and continuously improved.

+ Monitor emerging regulations, industry trends, and best practices to inform program evolution.

+ Communicate program expectations and updates clearly to suppliers and global business partners.

Cybersecurity Partnership & Supplier Risk

+ Serve as the primary liaison between Global Supply Chain and Global Cyber Security.

+ Ensure Cyber Security initiatives, requirements, and tools are effectively translated and integrated into supply chain processes.

+ Partner with Cyber Security to review upcoming roadmap items and provide supply chain specific insights to help shape implementation plans.

Global Collaboration & Stakeholder Engagement

+ Build strong working relationships with colleagues across regions, time zones, and functions to ensure consistent program execution.

+ Communicate effectively with all levels of the business, including senior leadership, operational teams, and external suppliers.

+ Facilitate cross functional discussions, workshops, and training sessions to drive alignment and adoption of program requirements.

+ Represent the Global Supply Chain COE team in global forums, meetings, and initiatives.

Operational Excellence & Program Leadership

+ Lead project teams or work streams to deliver program objectives on time and with high quality.

+ Develop and maintain documentation, workflows, and training materials to support program adoption and consistency.

+ Identify opportunities to streamline processes, enhance data quality, and improve the…