Sr. Manager Technical Product Management; Hybrid Job Chicago area,Illinois USA,IT/Tech

Position: Sr. Manager Technical Product Management (Hybrid)

Sr. Manager Technical Product Management (Hybrid)

Chicago, IL

Responsibilities Product Ownership

Serve as the product owner for data, automation, configuration and reporting technology and platforms supporting Organizational Biopsy™ and Joy in Medicine™, defining what capabilities exist and the standards they must meet.
Lead requirements gathering, grooming, prioritization, and roadmap planning for data platforms, reporting and configuration tools, and automation capabilities.
Research and draft proposed Organizational Biopsy™ question set changes, including data structure and methodological implications as well as input from the physician faculty and program delivery teams.
Continuously scan emerging tools, platforms, and approaches—including AI‑enabled capabilities—to inform roadmap recommendations and system evolution.
Actively gather and synthesize stakeholder input, user feedback, and performance data to drive prioritization, roadmap decisions, and continuous improvement of data products and analytics capabilities.

Platform and Vendor Management

Serve as the primary point of contact and relationship owner for data and technology vendors supporting Organizational Biopsy™ and Joy in Medicine™.
Provide vendor and platform selection input, scoping, and ongoing performance management, collaborating with the Product Director and internal stakeholders to get their input on criteria and decisions.
Translate product requirements and priorities into clear scopes of work, success criteria, and delivery expectations for vendors and platform partners.
Ensure platform and vendor‑delivered work meets defined standards for quality, security, reliability, and timeliness.
Oversee testing, quality assurance, and release planning for platform, reporting, and automation changes.
Manage platform and vendor‑related risks, dependencies, and lifecycle considerations as systems evolve.

Technical Delivery

Establish clear and collaborative intake, prioritization, sequencing, implementation and review processes for technical work across data, analytics, platforms, and automation efforts.
Manage technical backlogs and delivery cadence in partnership with internal teams and external vendors.
Balance near‑term delivery needs with iterative improvement of platforms, data products, and workflows.
Diagnose delivery blockers, dependencies, and cross‑cutting issues and lead resolution across teams.
Define and reinforce standards for documentation, handoffs, and readiness to support reliable iteration.
Foster a culture of continuous improvement, learning, automation, and accountability in data and technology delivery.

Staff Management

Lead, mentor, and provide management oversight for staff.
Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
Responsible for developing staff knowledge and skills to support career development.

May include other responsibilities as assigned

Requirements

Bachelor's degree required, master's degree strongly preferred.

7+ years of experience in technical or product management for data‑intensive platforms that combine analytics, automation, and user‑facing configuration capabilities.

Demonstrated ability to translate complex business, data, and client needs into reliable, scalable technical systems, balancing rigor, user experience, automation, and operational resilience.

Experience in people management required; able to attract and develop talent.

Strong systems thinking, with the ability to understand how platforms, data pipelines, automation, analysis, and reporting interact across the full program lifecycle.

Working knowledge of survey design best practices, including question construction, response bias, and psychometric validation techniques preferred.

Ability to work fluently with engineers, analysts, researchers, and vendors, asking the right technical questions and evaluating options without owning day‑to‑day build work.

Experience defining success criteria and holding partners or vendors accountable for agreed‑upon deliverables and performance expectations within program scope.

Demonstrated ability to establish and maintain effective product and data…