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Director of Programs and Services

Job in Chicago - Cook County - IL Illinois - USA
Full Time position
Listed on 2019-09-20
Job specializations:
  • Social Work
    Community
  • Administrative
Job Description & How to Apply Below
Our team passionately provides support and works tirelessly to raise our children. We are seeking a Director of Programs and Services who exhibits this same type of leadership and passion in all aspects of the work they perform at SOS Children’s Villages Illinois. The Director of Programs and Services is responsible for the overall day-to-day supervision and guidance of Village programs and clinical services to children and foster parents.

Provides needed leadership to assure Village census goals are met or exceeded and that the Village maintains a strong sense of community, is cohesive, and high standards of client care are maintained. Provides oversight to all Village programs assuring program effectiveness and systems are in place to track successes and identify areas of improvement.

Works to improve program deliverables. Acts as primary support in the communication of quality standards to Village team for program and services. Assures records are maintained as required by the agency, COA, DCFS, Human Resources, IL state, and federal law. In collaboration with Deputy Director convenes and directs meeting with appropriate staff to ensure support services are operating effectively to enhance service quality to the Village clients.

Leads the selection and admission process for intake of children following all state and organizational guidelines. Meets regularly with the Deputy Director and other team members to review guidelines, admissions and placement issues related to the well-being of the children. Completes all associated DCFS required paperwork in a timely fashion and handles internal communication, including 906, 1420 and 1425.

Responsible for the selection, training, and development of foster parents to assure homes are adequately staffed with appropriately trained personnel, with support from and in coordination with other departments.

Provides leadership to program staff and direct supervision of Foster Parents, Relief Parents, Child Welfare Supervisor, Education & Activities Coordinator, Administrative Assistant, and other Village staff as assigned. Provides leadership and indirect supervision of Child Welfare Specialists.

Develops processes and procedures, resolves staff issues, and directs decision making to the appropriate level. Sets consistent performance targets and position-specific goals in coordination with the Deputy Director. Regularly monitors progress and offers feedback. Completes performance reviews for staff on time. Recognizes staff for contributions and fosters a cohesive working environment by providing needed information, tools, and resources for the team to perform. Requests staff input and feedback as part of the decision making the process.

With the approval of the Deputy Director and CHRO, employs and terminates Village program staff and works with Supervisors to employ and terminate staff as needed.

Assures the clinical needs of the children are met and properly documented, in consultation and with support from the Clinical Director.

Acts as liaison to DCFS and other service providers for all program and services. In the Chicago Village, is the primary liaison for the on-site Day Care program. Serves as the primary liaison to State, local government and other community service providers to promote and support programs and services related to organizational activities.

Works closely with the Community Advisory Board, Development office, volunteers, and other staff, in areas of new program development and funding to meet or exceed goals. Assures development, implementation, and supervision of related programs and special activities including community involvement to promote awareness and support.

In collaboration with the Deputy Director and Business Manager works to develop and monitor the annual operational budget.

Provides support to corresponding Village Director(s) and DCFS when Deputy Director is not available.

Comply with all SOS policies, state, federal, county and city laws, rules and regulations.

Attend general agency and Village staff meetings, in-service education/training, individual supervision, and other meetings and agency programming as directed by the Deputy Director.

Is on-call to respond to Village emergencies 24/7.
Position Requirements
Masters
Masters degree in Social Work or relevant Masters Degree which meets DCFS requirements (from an accredited institution).

LCSW or clinical experience preferred.

A minimum of 5 years of social service supervisory experience working with children and families in the child welfare system. Program leadership preferred.

DCFS Child Welfare Employee Licensure required; 402 Licensure.

Experienced in team building, implementing behavior modification plans and needs assessment.

Ability to work with DCFS, courts and other social service systems.

Ability to pass DCFS required criminal background check including CANTS/SACWIS, Drug Screen and SORS.

Ability to provide required DCFS Medical Report/TB test.

Valid Illinois driver's license with acceptable driving record; insured and reliable transportation.

Sensitivity to the cultural and socioeconomic characteristics of clients and staff.

Ability to relate to the Agency staff and to the public in a courteous and professional manner.

Strong communication, organizational and computer skills.

Ability to exercise discretion and independent judgment.

Ability to handle sensitive and confidential materials.

Ability to work flexible hours including some weekends.

Ability to work in an alcohol, tobacco and drug-free environment.

Commitment to SOS Children’s Villages Illinois philosophy and mission.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk and hear
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
Occasionally lift and/or move up to 20-25 pounds
Fine hand manipulation (keyboarding)
At times, may require more than 40 hours per week to perform the essential duties of the position
WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Internal office
The noise level in the work environment is usually low
LANGUAGE SKILLS:

Ability to read, write and speak English proficiently
Ability to read, write and speak Spanish is helpful
Contact Information
Contact Name: SOS Children's Villages Illinois
Contact Phone: 3123889449
Preferred method of contact: Email with CV via Application Box below.
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